Last Updated: 12 July 2026
Welcome to Urban Pet Play Ltd (“we”, “our”, “us”). These Terms of Use govern your access to and use of our website, www.urbanpetplay.co.uk. By accessing or using this website, you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please do not use our website.
Urban Pet Play Ltd is a United Kingdom business providing pet supplies, pet care information, and selected pet-related services through our website.
Website: www.urbanpetplay.com
Email: info@urbanpetplay.com
By browsing, accessing, or using this website, you confirm that you have read, understood, and accepted these Terms of Use together with our:
Privacy Policy
Cookie Policy
Terms & Conditions of Sale (where applicable)
Our website is intended to:
Provide information about our products and services.
Allow customers to browse and purchase products.
Share educational pet care content.
Offer customer support.
Nothing on this website constitutes veterinary or medical advice. Always consult a qualified veterinary professional regarding your pet’s health.
Unless otherwise stated, all website content including:
Logos
Branding
Graphics
Product descriptions
Images
Blog articles
Videos
Website design
Icons
Text
is owned by Urban Pet Play Ltd or licensed to us and is protected by UK intellectual property laws.
You may:
View pages for personal use.
Print pages for non-commercial purposes.
You may not:
Copy website content for commercial use.
Reproduce or modify our branding.
Republish content without written permission.
Use our trademarks without consent.
You agree not to:
Break any applicable laws.
Upload harmful software.
Attempt unauthorised access.
Interfere with website security.
Distribute spam.
Use automated software to scrape website data.
Impersonate another person or business.
Any misuse may result in restricted access.
We aim to ensure all information is accurate, including:
Product descriptions
Images
Prices
Availability
However, errors may occasionally occur.
Product images are for illustration purposes and actual products may differ slightly.
Where customer accounts are available, you are responsible for:
Keeping login details secure.
Maintaining accurate information.
Not sharing your account credentials.
Informing us immediately of any unauthorised use.
We reserve the right to suspend accounts where misuse is suspected.
Our website may contain links to third-party websites.
These websites are provided for convenience only. Urban Pet Play Ltd does not control or endorse external websites and accepts no responsibility for their content or privacy practices.
We strive to keep the website available at all times but cannot guarantee uninterrupted access.
We may suspend or withdraw the website temporarily for:
Maintenance
Security updates
Technical improvements
Business reasons
To the fullest extent permitted by United Kingdom law, Urban Pet Play Ltd shall not be liable for:
Temporary website interruptions
Technical errors
Data loss
Loss of profits
Indirect or consequential losses
Nothing within these Terms limits liability where it cannot legally be excluded under applicable consumer protection laws.
If you submit reviews, comments, photographs, or other content, you grant Urban Pet Play Ltd a non-exclusive, royalty-free licence to display and use that content in connection with our business.
We reserve the right to remove content that is:
Offensive
False
Illegal
Misleading
Infringing intellectual property rights
Spam
Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal information.
We may amend these Terms of Use at any time.
Updated versions will be published on this page with the revised date.
Continued use of the website after changes have been made constitutes acceptance of the updated Terms.
These Terms of Use are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms of Use, please contact:
Urban Pet Play Ltd
Website: www.urbanpetplay.co.uk
Email: info@urbanpetplay.co.uk
Thank you for visiting Urban Pet Play Ltd. We appreciate your trust and are committed to providing a safe, secure, and enjoyable online experience for every pet owner.
