Some businesses begin with spreadsheets, market research, and immaculate branding decks. Mine began with the soft scratch of bedding in a cage, the tiny certainty that a small animal can take up an enormous space in your heart—and the kind of responsibility you don’t realize you’re learning until you’re older and it’s already become part of you.
Urban Pet Play Ltd didn’t appear overnight. It grew—quietly, stubbornly—out of early mornings, part-time jobs, muddy shoes, and the constant lesson that animals don’t care about your schedule. They care that you show up. They care that you notice. They care that you do the right thing even when it’s inconvenient.
This is the story behind the business: why I started it, how my first pet Willow the hamster set the tone, how Sweep the guinea pig turned life upside down (by being pregnant—unexpectedly), and how being a kennel assistant and a part-time dog walker at school age taught me the real foundations of animal care: patience, observation, and respect.
The Real “Origin Story”: It Was Never About Selling—It Was About Solving
People often ask why someone starts a pet business. The easy answer is “because I love animals.” True, but incomplete. Love is a spark; it isn’t a system.
The honest reason Urban Pet Play Ltd exists is because I kept seeing the same gap:
- owners trying their best
- pets communicating in subtle ways
- and advice/products that didn’t always meet real-life needs
I wanted to create something that felt grounded—where the focus is play, enrichment, safety, and everyday practicality, not just trends or panic-buy solutions.
Practical insight: businesses built on pets should be built on observation
Animals tell you what they need, but not in sentences. They speak in:
- body language
- routines
- appetite changes
- restlessness
- chewing, hiding, pacing, or “random” behavior that isn’t random at all
Thought-provoking insight: A pet business shouldn’t begin with “What can I sell?” It should begin with “What problems keep repeating—and how do I reduce them responsibly?”
Willow the Hamster: The First Teacher Is Often the Smallest
Willow wasn’t “just” my first pet. Willow was my first real lesson in stewardship.
When you care for a hamster, you learn quickly that small animals are not low-maintenance—they’re simply quiet about their needs. You start paying attention to tiny clues:
- Is the water bottle working properly?
- Is the bedding clean and deep enough for natural burrowing?
- Is the wheel the right size and safe for their spine?
- Are they stressed by noise, handling, or bright light?
Those details shape you. They teach you that good care is mostly invisible—done before anything goes wrong.
Practical advice: the “micro-care mindset”
What Willow taught me became a habit I still use:
- check the basics daily (food, water, environment)
- notice changes early
- don’t dismiss “small” issues because the animal is small
Thought-provoking insight: The smaller the pet, the easier it is for humans to underestimate their complexity. Willow was proof that tiny lives deserve big consideration.
Sweep the Guinea Pig… and the Surprise Pregnancy That Changed Everything
Sweep the Guinea Pig… and the Surprise Pregnancy That Changed Everything
If Willow taught me consistency, Sweep taught me humility—fast.
Finding out Sweep was pregnant wasn’t just surprising. It was a crash course in how quickly “normal pet care” becomes “specialized responsibility.”
A guinea pig pregnancy can introduce urgent needs:
- nutrition support
- stress reduction
- safe housing changes
- preparation for birth and baby care
- knowing when to get veterinary help
And emotionally? It brings a new kind of awareness: you’re now responsible for multiple lives, not just one. You stop guessing. You start learning properly.
Practical advice: what “unexpected” situations really require
When something shifts suddenly—pregnancy, illness, behavioral change—the best steps are consistent:
- Confirm the facts (with a vet or qualified professional when needed)
- Stabilize the environment (quiet, safe, predictable routine)
- Adjust care intentionally (diet, space, monitoring)
- Document changes (weight, appetite, behavior—patterns matter)
Thought-provoking insight: Sweep’s pregnancy was a reminder that pet ownership is not static. It’s a relationship that can change overnight—and responsible care means adapting without panic.
Thought-provoking insight: Dog walking taught me that pet care is a chain of decisions. Most accidents aren’t caused by one big mistake—they’re caused by five small compromises in a row.
Urban Pet Play Ltd exists because my earliest experiences with pets and pet work shaped a specific belief: good care is intentional.
Kennel Assistant: Where Love Meets Reality (and Routine Wins)
Kennel Assistant: Where Love Meets Reality (and Routine Wins)
Working as a kennel assistant was where the romantic idea of animal care met the real thing: cleaning, feeding, monitoring, repeating—and doing it whether you feel like it or not.
Kennel work teaches you the unglamorous truths:
- hygiene is health
- routine reduces stress
- observation prevents emergencies
- calm handling matters more than confidence
- every animal is an individual, even if the schedule is standardized
You also learn that many issues people interpret as “bad behavior” are often:
- overstimulation
- under-exercise
- fear
- pain
- lack of decompression time
Practical advice: apply “kennel thinking” at home
- build predictable feeding and walking rhythms
- keep environments clean and safe
- reduce chaos around anxious pets
- watch for early signs of discomfort (subtle limps, reduced appetite, hiding, excessive licking)
Thought-provoking insight: Kennel work trains your eye. Once you learn to notice small changes, you can’t unsee them—and that makes you a better caregiver for life.
School-Age Dog Walker: The First Business Lessons Were on a Lead
Being a part-time dog walker at school age didn’t just teach me how to manage dogs. It taught me how to manage people’s trust.
When someone hands you their dog, they’re not only handing you an animal. They’re handing you:
- their routine
- their worries
- their safety expectations
- their dog’s quirks and triggers
- their hope that you’ll treat that pet as carefully as they do
Dog walking also teaches practical, street-level skills:
- reading body language in real time
- handling distractions safely
- understanding that “friendly” isn’t always social
- building consistency: same cues, same boundaries, same calm energy
Practical advice: the “walk quality” checklist
A good walk isn’t measured in miles. It’s measured in outcomes:
- Did the dog decompress?
- Were they safe around triggers?
- Did they practice good habits (check-ins, loose lead, calm greetings)?
- Did they return home more settled than when they left?
Thought-provoking insight: Dog walking taught me that pet care is a chain of decisions. Most accidents aren’t caused by one big mistake—they’re caused by five small compromises in a row.
Conclusion: Urban Pet Play Ltd Was Built by Small Animals, Big Surprises, and Everyday Work
Urban Pet Play Ltd exists because my earliest experiences with pets and pet work shaped a specific belief: good care is intentional. Willow the hamster taught me detail and consistency. Sweep the guinea pig—and her unexpected pregnancy—taught me adaptability and responsibility under pressure. Working as a kennel assistant taught me the power of routine and observation. And walking dogs at school age taught me that trust is earned through calm, competent repetition.
This business is rooted in those lessons. Not perfection—practice. Not hype—habits. Not “one-size-fits-all”—but the belief that every pet deserves to be understood as the individual they are.
If there’s one message I hope you carry from this story, it’s this: the love you give your pets becomes a skill. And that skill can grow into something bigger than you ever planned.


