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Benefits
Total Wellness: Total Wellness: We take a whole-dog approach and go beyond veterinary care. We coordinate with groomers, trainers, and dog walkers to ensure your dog stays healthy while also getting the right exercise, mental stimulation, and support for good manners and behaviour.
Prevention: Prevention: Most vets see pets only when they’re unwell. We work with you to create a comprehensive, proactive wellness plan that supports your dog’s long-term health, reduces avoidable issues, and improves overall quality of life.
Convenience: Convenience: We can see your dog while they’re already here for other services—such as grooming or overnight care—so you don’t need to be present or arrange transport to and from our facilities. We also offer telemedicine, making it even easier to get support without an extra trip to the vet.
Experience: Experience: Our dedicated team of doctors has an average of 11 years’ clinical experience and is committed to delivering gold-standard care.
FAQ
We offer a range of pet care services designed to keep your dog happy, safe, and well cared for. Service availability may include daycare, grooming, overnight boarding, training support, and add-ons such as enrichment sessions or wellness check-ins.
You can book online through our Book Now page. Choose your service, select a date/time, and complete the checkout. If you need help, contact us and we can assist with your booking.
Drop-off and pick-up times vary by service and day. Your confirmation message will include the exact time window. If you need an early/late time, please contact us to check availability.
Yes—new dogs are welcome. Some services may require an introductory session or assessment to ensure your dog is comfortable and safe in our environment.
Yes. For the health and safety of all pets, we require up-to-date vaccinations (and, where relevant, flea/tick treatment). If you’re unsure what’s needed, ask us and we’ll guide you.
Absolutely. We tailor care based on age, temperament, energy level, and any medical considerations. Let us know your dog’s needs during booking.
We recommend bringing any essentials your dog relies on—such as food (if required), medication with clear instructions, and a comfort item. For overnight stays, include enough supplies for the full visit.
We supervise play, group dogs by size/temperament where appropriate, and provide rest breaks and enrichment to prevent overexcitement. Safety and wellbeing are our top priorities.
Yes. If grooming is available, you can add it to your booking so your dog can be seen while they’re already with us—making it more convenient for you.
No problem. Share any dietary needs, medication instructions, mobility considerations, or behavioural notes at booking. The more we know, the better we can tailor your dog’s care.
Where available, we can provide updates—such as notes or photos—so you know how your dog is getting on.
Cancellation terms depend on the service booked and the notice given. Please review the policy at checkout or contact us for clarification.